X360ce's Privacy Policy
Your Data Is Safe With Us

1 Introduction

X360ce (www.x360ce.biz) is a trusted online gaming and betting platform in Bangladesh. We believe that every user's privacy is a fundamental right. This Privacy Policy ("Policy") explains how x360ce collects your personal information, the purposes for which it is used, and how it is kept secure.

By using the x360ce website, opening an account, or using any of our services, you are considered to have read and agreed to this Privacy Policy. This policy operates alongside our Terms and Conditions.

2 What Information We Collect

X360ce collects only the minimum information necessary to provide you with our services. We never collect unnecessary or excessive data. Below is a breakdown of the types of information we collect.

We only collect information directly from you or automatically from your device. Purchasing or obtaining information about you from third parties is against x360ce's policy.

3 How Your Information Is Used

X360ce uses your information only for specific, legitimate purposes. Every piece of data we collect has a clear and defined reason for use.

• To create, verify, and manage your account.
• To process deposits, withdrawals, and other financial transactions.
• To deliver gaming services and provide a personalized experience.
• To keep you informed about relevant bonus offers and promotions (subject to your consent).
• To prevent fraud, money laundering, and unauthorized access.
• To provide customer service and support.
• For fulfilling legal obligations and reporting to regulatory authorities.
• For analyzing and improving site performance.

4 Who Your Information Is Shared With

X360ce shares your information only in very limited circumstances and exclusively with trusted partners. Those circumstances are set out clearly below.

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive the necessary information to process transactions.
• Game Providers: Third-party game software providers may receive minimal data necessary to manage game sessions.
• KYC Verification Services: Licensed verification providers may access certain data as part of the identity verification process.
• Law Enforcement: Relevant information may be disclosed in response to a valid court order or directive from a regulatory authority.
• Audit & Cybersecurity: Contracted security specialists conducting security audits may access anonymized data.

In each of the above cases, we have strict data protection agreements in place with our partners. They may only use the data for the specified purpose and are prohibited from disclosing it to any third party.

5 Cookies & Tracking Technologies

X360ce uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve site functionality and personalize your experience.

• Essential Cookies: Required to maintain login sessions and site security. These cannot be disabled.
• Essential Cookies: Used to remember your preferences such as language and theme settings.
• Analytical Cookies: Collects site usage statistics to help improve our services.
• Performance Cookies: Used to monitor page loading speed and server performance.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

6 Data Security Measures

X360ce uses industry-leading technology to protect your data. Our security framework operates across multiple layers to keep your information secure at all times.

• All data is stored with AES-256 encryption.
• All pages on the site are secured with TLS 1.3 encrypted HTTPS connections.
• Payment information is secured in accordance with PCI DSS standards.
• Regular cybersecurity audits and penetration testing.
• Two-factor authentication (2FA) is available on all accounts.
• Automatic account lockout upon suspicious login attempts.
• 24/7 physical and digital security monitoring at our data centers.

7 Your Data Rights

X360ce believes you should have complete control over your own data. That's why we guarantee you the following rights.

8 Data Retention Period

X360ce does not retain your data longer than necessary. Each category of data has a defined retention period based on legal obligations and business requirements.

• Account Information: For the duration of account activity and up to 5 years after closure.
• Transaction Records: Up to 7 years, as required by financial regulatory guidelines.
• KYC Documents: Up to 5 years, as required by legal obligations.
• Log & Session Data: Up to a maximum of 12 months.
• Marketing Preferences: Effective immediately upon opting out.

Once the retention period expires, data is securely deleted or anonymized. No information is stored indefinitely.

9 Minor Protection

X360ce is an adults-only gaming platform. We do not knowingly collect information from anyone under the age of 18. Age verification is required at registration, and confirming your age through the KYC process is mandatory.

If a parent or guardian discovers that their minor child has created an account on x360ce, please contact support@x360ce.biz immediately. We will promptly close the account and delete all associated data.

10 Policy Changes

X360ce may update this Privacy Policy from time to time. Revisions may be necessary due to legal changes, the introduction of new services, or security improvements. When changes are made, we will take the following steps.

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified at your registered email address whenever significant changes are made.
• A clear notice banner will be displayed on the site.
• Continued use of our services after any changes have been made constitutes acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.

11 Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team. We typically respond within 2 business days.

• Email: support@x360ce.biz
• Live Chat: Available 24/7 at the bottom right corner of the site.
• Data Request: Send an email with the subject line "Data Request".
• Dispute Resolution: Complex complaints will be resolved within a maximum of 14 business days.